CareerPlan

Banking Operations Governance Team Lead

São Paulo, brFull-time2026-10-29 → 2026-11-11
Hybrid

Core

Lead a Banking Operations Governance team to manage partner access, signatory governance, due diligence, and operational control evidence for Wise's banking partners.

Role type

Senior IC team lead (operations governance)

Builds

Banking partner operational control frameworks and governance processes

Domain

Financial services / Banking operations

Required skills

People leadership, operational performance management, SLA/KPI tracking, process improvement, stakeholder management, analytical judgment, ownership, communication

Preferred skills

Banking operations experience, access management, risk controls, audit-readiness, process mapping, RACI, continuous improvement

Technologies

Operational dashboards, spreadsheets

Responsibilities

Lead team performance and development, manage workload and capacity, act as escalation point, monitor metrics, implement governance frameworks, establish financial/access controls, manage stakeholder relationships

Seniority

Senior, hands-on IC