Agent - Air Export Operation
Core
Review shipping documents and letters of instruction to prepare air waybills, process daily freight operations, and issue billing invoices based on incoterms.
Role type
Air export operations agent
Builds
HAWB and MAWB documents, daily freight operation workflows, and billing invoices
Domain
International air freight logistics
Required skills
Air waybill preparation, Freight status monitoring, Billing invoice issuance, Event code input, Customer inquiry response, Incoterm application
Preferred skills
Microsoft Office proficiency
Technologies
HAWB, MAWB, FDS billing system
Responsibilities
Review shipper's letter of instruction and shipping documents to prepare HAWB and MAWB, Monitor freight receiving status using workflow, Issue billing invoices with correct rates based on incoterms, Answer general customer inquiries, Input required event codes based on operational standards, Monitor FDS billing invoice status to ensure issuance within 5 days of COB