Service Advisor - Town and Country Toyota
Core
Run an efficient and profitable service department by scheduling appointments, managing customer interactions, controlling costs, and maintaining service records.
Role type
Service Advisor (Automotive Dealership)
Builds
Service department operations and customer satisfaction
Domain
Automotive / Automotive Service
Required skills
scheduling, cost control, customer communication, vehicle maintenance knowledge, regulatory compliance, safety procedures
Preferred skills
ASE certification, sales experience, dealership experience
Technologies
None stated
Responsibilities
Schedule service appointments, greet customers, provide cost estimates, check repair progress, test-drive vehicles, maintain customer satisfaction ratings, advise on vehicle care, maintain repair order standards, follow safety and disposal regulations
Seniority
Entry-level to Mid-level, hands-on IC