Customer Success Application Engineer, Litmus GCC
Core
Configure, deploy, and support Litmus Edge and Litmus Edge Manager for industrial customers in EMEA, ensuring successful implementation and value realization.
Role type
Customer Success Application Engineer (Industrial IoT/Edge Computing)
Builds
Production deployments of edge data platforms for manufacturing clients
Domain
Industrial IoT, Edge Computing, Manufacturing
Deliverable
production ML models | product features | client delivery
Required skills
IIoT implementation, Linux system administration, network protocols, Python/JavaScript scripting, containerized infrastructure (Docker/Kubernetes), cloud platforms (Azure/AWS/GCP), technical troubleshooting
Preferred skills
OPC/UA, PLC/SCADA systems, pre-sales support, partner enablement, solution architecture
Technologies
Litmus Edge, Litmus Edge Manager, Docker, Kubernetes, Azure, AWS, GCP, Python, JavaScript, Linux
Responsibilities
Validate customer requirements for PoC and production implementations, configure edge solutions, provide Level 2 technical support and on-call coverage, support pre-sales demonstrations and proposals, gather field feedback for product development
Seniority
Mid-Senior, hands-on IC