Legal Priority Operator - 2nd Shift (Hybrid)
Core
Primary point of contact for incoming word processing requests including formatting, proofreading, editing, document styling, printing, and conversion to PDF.
Role type
Legal document processing operator
Builds
Formatted, proofread, and converted legal documents for clients
Domain
Legal services / Document processing
Required skills
Word processing, proofreading, document formatting, PDF conversion, workload coordination, request analysis, resource assignment, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), typing (60 wpm), legal software navigation
Preferred skills
Legal terminology knowledge, transcription experience, Visio, Phillips Speech Exec, Bighand Digital Dictation, iManage, Adobe Acrobat, Citrix Workspace
Responsibilities
Serve as primary point of contact for incoming requests, coordinate and prioritize workload, interface with requesters to gather details, analyze requests to determine task performance, direct requests to proper resources, assist with quality control, deliver projects within negotiated timeframes, maintain knowledge of firm-supported software
Seniority
Entry-level to Mid-level, hands-on IC