Front Office Manager (Hotel)
No visa sponsorship
Core
Lead the Front Office team to deliver exceptional guest experiences and maintain operational standards from arrival to room settlement.
Role type
Front Office Manager (Section Head)
Builds
Guest welcoming experiences, accurate bookings, and daily front office operations
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team leadership, guest relations, operational management, budget management, recruitment support, complaint resolution, reporting
Preferred skills
People management, communication, customer service, positive attitude
Responsibilities
Lead and support the Front Office team, ensure accurate guest accounts and daily reporting, manage team rosters to meet budgets, resolve guest complaints, assist with recruitment
Seniority
Senior, hands-on IC