Customer Service Representative - Temporary
Core
Respond to incoming calls regarding student inquiries, scholarship applications, and funding status for families and schools in a scholarship program.
Role type
Customer Service Representative
Builds
Customer support for scholarship program participants
Domain
Education / Scholarship administration
Deliverable
client delivery
Required skills
Verbal communication, Written communication, Multitasking, English fluency, Microsoft Office, Customer service experience
Responsibilities
Answering incoming calls, Resolving student inquiries, Processing scholarship applications, Monitoring funding status, Ensuring caller satisfaction