Retail and Cafe Manager
Core
Lead, inspire, and support a team to deliver exceptional hospitality standards, manage budgets, and achieve business KPIs in a fast-paced cafe/retail environment.
Role type
Senior IC retail and cafe manager
Builds
Cafe/retail operations, food service, and team performance
Domain
Hospitality + Retail
Required skills
team leadership, budget management, health and safety compliance, financial analysis, delegation, strategic thinking, operational excellence, stakeholder communication, adaptability, mentoring
Preferred skills
passion for food and customer service, solution-oriented mindset, ability to work under pressure, inclusive leadership
Technologies
POS systems, budgeting software, scheduling tools
Responsibilities
Lead and develop direct reports, build relationships with clients and stakeholders, achieve KPIs including health and safety and financial targets, create a culture of excellence, manage budgets and drive commercial performance
Seniority
Senior, hands-on IC
