shift supervisor - Store# 70839, 16 YORK STREET
Core
Lead a team of baristas and partners to execute store operations, deliver legendary customer service, and maintain a clean environment during scheduled shifts.
Role type
Shift Supervisor (Retail/QSR)
Builds
Coffee beverages, food products, and the Starbucks customer experience
Domain
Retail / Quick Service Restaurant
Deliverable
product features
Required skills
Team leadership, customer service, operational execution, cash management, coaching, conflict resolution, inventory management, health and safety compliance
Responsibilities
Deploy partners and delegate tasks, model Starbucks guiding principles, maintain calm during high volume, provide coaching and feedback to team members, execute opening and closing duties, ensure cash handling and safety policies are followed, deliver quality beverages and food products, recognize and reinforce team accomplishments