Part-time Day/Night Front Office Team Member
Core
Part-time front office team member providing check-in/out, account management, and guest services at a hotel.
Role type
Front Office Team Member
Builds
Guest check-in/out processes, room key issuance, and hotel account transactions
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Customer service, cash handling, security procedures, communication, sales, organizational skills
Preferred skills
Opera Cloud, previous reception experience
Technologies
Opera Cloud
Responsibilities
Respond to guest requests during check-in/out, maintain guest and hotel accounts, follow security procedures for keys and payments, document internal and guest messages, assist with reservations, promote hotel facilities, conduct shift handovers
Seniority
Entry-level, part-time