Client Relations Manager (Consortium)
Core
Primary point of contact between Consortium (CBSD) and assigned client publishers, leading business relationships and providing consultation on industry policies, tools, and strategies.
Role type
Client Relations Manager
Builds
Profitable and successful relationships with CBSD client publishers
Domain
Publishing industry (book distribution, sales, marketing)
Deliverable
client delivery
Required skills
Client management, business review facilitation, policy/procedure instruction, sales cycle management, eContent strategy implementation, print on demand knowledge, report preparation, deadline management
Preferred skills
Experience with independent book publishers, ability to travel sporadically
Technologies
MS Excel, MS Word
Responsibilities
Conduct business reviews with assigned publisher clients; Develop client-specific agenda and objectives; Serve as liaison between publishers and Ingram organization; Connect publishers with relevant Ingram services; Stay abreast of client activities and market trends; Keep team updated on material issues; Assist clients in meeting deadlines
Seniority
Mid-level, hands-on IC
