Technical Account Manager I, Books, NA TAM
Core
Lead the seamless ingestion of metadata throughout the digital and physical supply chain from publishers to end book readers.
Role type
Technical Account Manager (TAM)
Builds
End-to-end integration of content within Amazon systems
Domain
Publishing / Digital Media Distribution
Required skills
Scripting or coding, Vendor management, Digital media distribution (XML, ONIX, FTP, DRM), Process improvement, Microsoft Excel, English fluency
Preferred skills
Internet fundamentals, Cloud computing concepts, Cross-functional project management, Data and metrics analysis, SQL, Media & Entertainment Law, Problem solving, Prioritization, High throughput systems
Technologies
XML, ONIX, FTP, DRM, Microsoft Excel, SQL
Responsibilities
Proactive monitoring of ingestion and operational systems, Execute launches of new publishers and features, Drive data-driven decision making, Implement catalog and metadata improvement projects, Develop training and communications for publishers, Drive root cause tracking and resolution, Interact with content providers on deliveries and specs
Seniority
Mid-level, hands-on IC