Estágio em Hotelaria & Turísmo (SPA)
Core
Supporting operational and administrative activities of a luxury hotel spa, including guest reception, appointment scheduling, and service coordination.
Role type
Spa operations intern
Builds
Guest experiences and spa service operations
Domain
Luxury hospitality / Spa services
Deliverable
product features
Required skills
Guest reception, appointment scheduling, check-in/out support, inventory control, reservation management, reporting, cross-departmental collaboration, special request handling
Preferred skills
Spanish or other languages, Microsoft Office
Technologies
Microsoft Office
Responsibilities
Greeting guests via in-person, phone, and email; Scheduling and confirming massage and treatment appointments; Assisting with client check-in and check-out; Organizing reception and treatment areas; Controlling materials, amenities, and supplies; Managing reservations and generating reports; Collaborating with Reception, Concierge, and Housekeeping teams; Handling special guest requests; Adhering to quality and safety standards.
Seniority
Intern