Patient Liaison- OBGYN Full Time Days
Core
Overseeing service experience and resource utilization for OBGYN patients while acting as a liaison between patients, staff, and providers.
Role type
Patient Liaison (Healthcare Operations)
Builds
Efficient patient scheduling and care coordination workflows for OBGYN practices
Domain
Healthcare / Obstetrics and Gynecology
Required skills
scheduling management, patient communication, data collection, billing error resolution, patient registration, medical terminology knowledge
Preferred skills
electronic medical record (EMR) system experience, Bachelor's degree
Responsibilities
Manage schedules for providers, rooms, and equipment; coordinate care alternatives for patients; communicate with patients and clinical staff to ensure treatment compliance; assist with data collection on physician productivity; facilitate resolution of billing errors and denials; register patients and schedule appointments; provide patient education; maintain relationships with internal and external stakeholders; answer incoming inquiries regarding practice operations; conduct follow-up to ensure adherence to testing and prescriptions.