Senior Manager Strategy, Planning, Operations (SPO) – Analytics & Insights
Core
Senior Manager responsible for executive scorecards, OKR/SPM reporting, and Quarterly Impact Insights to drive strategic decisions and early-warning analysis for the Customer Excellence Group.
Role type
Senior Manager, Strategy & Analytics (Individual Contributor)
Builds
Executive reporting systems, driver-based models, and strategic recommendations for leadership.
Domain
SaaS / Customer Success / Strategy & Operations
Deliverable
dashboards & analysis
Required skills
Advanced Excel modeling, strategic problem-solving, executive communication, stakeholder influence, data analysis, OKR/SPM reporting, financial modeling
Preferred skills
Power BI, Snowflake, SaaS business drivers (adoption, renewal, expansion), AI for analysis
Technologies
Excel, Power BI, Snowflake
Responsibilities
Own accuracy and narrative of executive scorecards and OKR metrics; build driver-based models and scenarios for strategic analysis; influence cross-functional partners without direct authority; simplify reporting systems and automate manual consolidation.
Seniority
Senior Manager, hands-on IC
