Experience Team – Associate Technical Writing Internships – Summer 2027

San Diego, CALIFORNIA, usFull-time2026-10-26 → 2026-11-11

Core

Creating product documentation for end users and system administrators for innovative software that makes workflows smarter.

Role type

Associate Technical Writing Intern

Builds

Product documentation, knowledge base, blogs, and video content

Domain

Enterprise software / AI / Workflow automation

Required skills

Technical writing, DITA/XML markup, content lifecycle management, technical research, AI tool integration, clear prose explanation

Preferred skills

Agile collaboration, peer review, multimedia content creation, AI-driven insight analysis

Technologies

DITA, XML, HTML, SGML, AI-powered tools

Responsibilities

Authoring documentation for current and future product releases, conducting peer reviews, collaborating with development teams, researching technical concepts, integrating AI into documentation workflows

Seniority

Intern

About ServiceNow

Software Development35296Santa Clara, CA, US

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.