Senior IT Service Engineer
Core
Senior IT Service Engineer supporting office-based colleagues and IT operations at Redcare's logistics hub in Sevenum, contributing to cloud transformation and ensuring reliable IT experiences.
Role type
Senior IT Service Engineer (Infrastructure & Operations)
Builds
Reliable IT services, cloud-based endpoint management, and efficient IT support processes for office and logistics operations.
Domain
Logistics / Healthcare IT / Cloud Infrastructure
Required skills
Windows, macOS, Microsoft 365, Active Directory/Entra ID, Microsoft Intune, SCCM, Jira, PowerShell, ITIL-based service management, complex hardware/software troubleshooting, technical documentation
Preferred skills
Logistics or warehouse environment support experience, project planning and implementation, knowledge sharing and mentoring
Technologies
Microsoft Entra ID, Active Directory, Microsoft Intune, SCCM, Microsoft 365, Jira, Windows, macOS, PowerShell
Responsibilities
Investigate and resolve complex hardware, software, system, and network connectivity issues; provide hands-on IT support to office and logistics hub users; support cloud transformation initiatives; drive IT projects and improvements; document solutions and share expertise with the team.
Seniority
Senior, hands-on IC