Apprenti(e) réception (H/F/X) - Hôtel managé
Core
Front desk receptionist for a 4-star hotel, managing guest arrivals/departures, reservations, room assignments, and billing.
Role type
Front desk receptionist
Builds
Guest check-in/check-out operations, room inventory management, and sales of hotel services
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, telephone handling, room allocation, billing and cash management, cash handling, hotel PMS (Opera), MS Office
Preferred skills
4-star hotel experience, proactive attitude, teamwork, listening skills, clear speech
Technologies
Opera PMS, Outlook
Responsibilities
Manage guest check-in and check-out, handle phone calls and reservations, assign rooms, process billing and cash, maintain work area cleanliness, apply safety procedures
Seniority
Junior / Apprentice