B2B Customer Development & Aftersales Assistant
Core
Managing and developing relationships with new and existing B2B customers for JYSK, identifying commercial opportunities, and ensuring a positive aftersales experience.
Role type
B2B Customer Development & Aftersales Assistant
Builds
Customer relationships and commercial opportunities for JYSK's B2B division
Domain
Retail / B2B Sales
Deliverable
client delivery
Required skills
telephone sales, customer service, account management, CRM systems, data segmentation, follow-up actions, commercial curiosity, structured work
Preferred skills
B2B experience, English language skills
Responsibilities
Welcoming new B2B customers via phone, following up on existing customers after purchases, identifying future projects and commercial opportunities, executing targeted calling based on customer data, logging conversations and actions in Salesforce, escalating commercial opportunities to B2B Consultants, providing customer insights to the team, collaborating with Retail Integration colleagues
Seniority
Individual Contributor, entry to mid-level