Praktikum Customer Experience & Product Improvement für unsere digitalen Lösungen
Core
First point of contact for app and digital solution inquiries, analyzing customer issues, translating community feedback into product improvement suggestions, and conducting pre-launch usability tests.
Role type
Intern, Customer Experience & Product Improvement
Builds
Digital solutions and apps for end-users
Domain
Consumer electronics / Digital products
Deliverable
product features
Required skills
Customer support, product analysis, community management, competitive analysis, usability testing, App Store management
Preferred skills
Experience in customer experience or product improvement, affinity for apps and digital trends
Technologies
App Stores, digital platforms
Responsibilities
Answering customer inquiries, analyzing customer issues, translating feedback into product improvements, conducting pre-launch usability tests, monitoring competitor strategies, managing App Store reviews
Seniority
Intern