Night Auditor ( Full Time)
Core
Night Auditor responsible for overnight hotel operations, guest registration, cashiering, security rounds, and front-of-house support.
Role type
Night Auditor (Full Time)
Builds
Overnight guest experience and hotel security
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest registration, Cashiering, Security rounds, Housekeeping liaison, Complaint handling, Shift handover, Wake-up calls, Mail/parcel distribution, Fire safety procedures, Room service coordination
Preferred skills
Passion for service, Continuous improvement mindset, Training new staff
Technologies
PMS (Property Management System), Guest History, Daily worksheet, Security boxes
Responsibilities
Ensure accurate guest registration and account postings, Perform cashiering balance checks, Conduct security rounds and safety patrols, Liaise with housekeeping on rooms and lost property, Handle guest complaints and inquiries, Process wake-up calls and mail, Assist with room service orders, Train and induct new staff, Maintain security boxes and fire safety equipment
Seniority
Entry-level to Mid-level, hands-on IC