Team Manager (Online Casino Gaming Studio)
Core
Lead and manage a team of online casino gaming studio staff, ensuring operational coverage, compliance, and performance.
Role type
Team Manager (Online Casino Gaming Studio)
Builds
Online casino gaming studio operations and player experiences
Domain
Online Casino / Gaming Studio
Required skills
Team leadership, performance management, scheduling, training delivery, KPI reporting, compliance enforcement, incident reporting, internal system proficiency
Preferred skills
Hospitality or gaming industry management experience, additional language fluency (Korean, Japanese, Mandarin, Vietnamese), live gaming or broadcast environment experience
Technologies
Wiki, Jira, TTS, Slack, Smart Recruiters, NEVOS, EVO Learning, Evospace, Studio Desk, Microsoft Office
Responsibilities
Coach and develop subordinates, manage shift scheduling, conduct training sessions, report on team KPIs, enforce procedural and legal standards, work on the gaming floor during assigned shifts, complete incident reports
Seniority
Manager, hands-on leadership