Senior Solution Engineer CRM (f/m/div.)
Core
Design, prototype, deploy, and continuously improve Generative AI products and agentic workflows, integrating them with CRM platforms to enable intelligent business processes.
Role type
Senior IC Generative AI Solution Engineer (CRM Integration)
Builds
Generative AI products, AI agents, and automated workflows integrated with SAP CX and Microsoft Dynamics 365
Domain
Enterprise AI, CRM Integration, System Integration
Deliverable
production ML models
Required skills
Python, LLMs, RAG, AI agents, API design (REST, OData), enterprise AI platforms, CRM integration knowledge
Preferred skills
Databricks, n8n, SAP CX, Microsoft Dynamics 365, Dataverse
Technologies
Python, n8n, SAP Sales & Service Cloud, Microsoft Dynamics 365, Databricks, OData, REST APIs, Microsoft Dataverse Web API
Responsibilities
Design and implement AI solution prototypes and production deployments; Build and configure prompts, AI agents, and tool integrations; Connect AI solutions with CRM platforms; Design and implement system integrations using APIs and webhooks; Translate business requirements into practical AI solutions; Co-own product lifecycle including backlog prioritization and release coordination
Seniority
Senior, hands-on IC