CareerPlan

Technical Support Officer

Sydney, NSW, auFull-time2026-10-23 → 2026-11-10

Core

Level 2 IT support role providing responsive hardware and software support to employees across NSW business, primarily Sydney offices.

Role type

Level 2 Technical Support Officer

Builds

Seamless technology experience for internal employees

Domain

Enterprise IT Support

Required skills

Windows 11, MS Office 365, Citrix, Azure, Audio/Visual conferencing, SCCM, Intune, ServiceNow

Responsibilities

Identify and proactively resolve IT issues, provide first and second level hardware and software support, document procedures, make recommendations on upgrades and replacements, participate in projects