Service BDC Agent - Jaguar / Land Rover San Jose
Core
Respond to internet inquiries, generate service appointments, and manage customer data for Jaguar/Land Rover dealerships.
Role type
Service BDC Agent
Builds
Service appointments and customer engagement
Domain
Automotive retail
Required skills
Internet inquiry response, CRM data entry, lead management, phone surveys, report compilation, automotive product knowledge, inventory/financing knowledge
Preferred skills
High-volume call center experience, commission-driven role experience, goal-driven performance
Technologies
CRM software, lead management tools, internet
Responsibilities
Respond to internet inquiries, enter customer data into CRM, generate service appointments, conduct phone surveys, compile reports and documentation
Seniority
Individual Contributor
