Fairmont Gold Attendant
Core
Provide personalized luxury service, manage food and beverage operations, and maintain the private Fairmont Gold lounge for high-value guests.
Role type
Luxury hospitality attendant (Fairmont Gold)
Builds
Exclusive lounge experiences, daily food and beverage service, and guest loyalty programs
Domain
Luxury hospitality / Hotel management
Deliverable
product features
Required skills
Guest relations, food and beverage service, lounge management, inventory control, conflict resolution, operational compliance, team collaboration
Preferred skills
Restaurant experience, PMS experience, Microsoft Windows proficiency, multilingual communication
Technologies
PMS, Microsoft Windows
Responsibilities
Greet guests at check-in and serve in the private lounge, maintain cleanliness and sanitation of work areas, monitor inventory of equipment and food, resolve guest concerns and complaints, execute food and beverage service duties, communicate with supervisors regarding special requests, promote honor bar sales to generate revenue.
Seniority
Individual Contributor, entry to mid-level