Credit Operations Analyst
Core
Bilingual Credit Analyst supporting B2B clients with credit operations, loan origination, underwriting, and operational issue resolution.
Role type
Senior IC credit operations analyst (B2B support)
Builds
Credit decisioning workflows, operational issue resolutions, and client account management for B2B lending clients.
Domain
Financial services / Credit operations / B2B lending
Deliverable
client delivery
Required skills
Credit operations, loan origination, underwriting, credit risk, B2B account management, operational incident investigation, Jira, API integrations, system log analysis, English (B2+), Spanish (fluent)
Preferred skills
Credit reporting agency integrations, collections processes, Postman, VDI, system configuration logs
Technologies
Jira, APIs, Postman, VDI
Responsibilities
Manage B2B client accounts and track support tickets to resolution; Investigate credit-related operational incidents and coordinate escalations; Review system logs and interpret basic technical information for troubleshooting; Communicate with clients in English and coordinate with internal teams in Spanish.
Seniority
Mid-level, hands-on IC