♿ URGENT ! TECHNICIEN ASSISTANT INFORMATIQUE N1 (F/H)
Core
Install, maintain, and support hardware, software, and telephony equipment for end-users within an organization.
Role type
Junior IT Technician (Level N1)
Builds
Operational IT infrastructure and user support services
Domain
Corporate IT / Helpdesk
Required skills
Hardware installation and maintenance, OS configuration (Windows, Mac OS), Network basics, IP Telephony support, Video conferencing setup, Remote troubleshooting, Incident management
Preferred skills
BAC/BTS in IT or equivalent degree, Experience in similar role
Technologies
Windows, Mac OS, IP Telephony, Video conferencing systems, Remote support tools
Responsibilities
Install and maintain computer hardware and peripherals, Provide technical support to users, Assist with software installation and maintenance, Manage IP telephony and video conferencing installations, Conduct user training on security and best practices, Participate in IT projects
Seniority
Junior, hands-on IC