Front Office Associate
Core
Managing daily front office operations including guest check-in/out, room status coordination, and administrative reporting.
Role type
Front Office Associate
Builds
Guest check-in/out processes, room status updates, and daily operational reports
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, administrative management, shift reporting, department liaison, property management systems (PMS), MS Office suite
Preferred skills
Multilingual communication, Opera PMS experience
Responsibilities
Greeting guests and handling inquiries, maintaining front office logbooks and shift reports, coordinating with housekeeping for room status, resolving guest complaints, liaising with other departments
Seniority
Entry-level to Junior