♿ URGENT ! TECHNICIEN ASSISTANT INFORMATIQUE - HELPDESK - SUPPORT TECHNIQUE N1 (F/H)
Core
Install, maintain, and provide technical support for computer hardware, software, IP telephony, and video conferencing equipment for internal users.
Role type
Junior IT Technician (Helpdesk)
Builds
IT infrastructure and user support services
Domain
IT Support / Helpdesk
Required skills
Hardware installation and maintenance, OS configuration (Windows, Mac OS), IP telephony support, video conferencing setup, remote troubleshooting, IT security awareness, user training
Preferred skills
BAC/BTS in IT or equivalent degree, experience with automated deployment tools, time management
Technologies
Windows, Mac OS, IP Telephony, Video Conferencing Systems
Responsibilities
Install and maintain computer hardware and software, provide remote and on-site technical support, assist with IP telephony and video conferencing installations, train users on IT security and best practices, participate in IT projects
Seniority
Junior, hands-on IC