Lead Program Manager (Developer Education)
Core
Own technical documentation content for internal platforms to help Grab's engineers find answers fast and stay productive.
Role type
Lead Program Manager (Developer Education)
Builds
Internal developer documentation, guides, tutorials, and knowledge base articles for Grab's technical ecosystem.
Domain
Developer Education / Technical Documentation
Required skills
Technical writing, API documentation, developer guides, Markdown, HTML, documentation tooling (Hugo, Confluence, GitLab/GitHub), Git workflows, content strategy, information architecture, cross-functional coordination, stakeholder management, content lifecycle management, metrics definition.
Preferred skills
Developer platform experience, content strategy background, AI-assisted content workflows, analytics for content improvement, technical program management.
Responsibilities
Create and maintain technical documentation for internal platforms; set and enforce documentation quality standards; coordinate with platform teams to keep docs current; identify and close content gaps; structure technical content for developer personas; manage documentation lifecycle; build templates and processes for self-service documentation; drive cross-functional alignment; partner with proficiency workstreams for learning paths; define success metrics; monitor content performance; mentor junior contributors.
Seniority
Senior, hands-on IC
