Medewerker Administratie & Klantenservice
Core
Combines administrative tasks with customer contact, handling inquiries, complaints, and data management.
Role type
Administrative & Customer Service Associate
Builds
Customer support processes and administrative records
Domain
Security services / Customer operations
Deliverable
dashboards & analysis
Required skills
Telephone communication, Email communication, Complaint handling, Data entry, Process optimization, Multitasking
Preferred skills
English proficiency, Driving license B, Own transport
Technologies
None stated
Responsibilities
Answer customer questions via phone and email, Process and follow up on complaints, Support various administrative processes, Manage and process administrative data, Identify improvement opportunities for customer processes
Seniority
Entry-level