Kundenmanager/in im Innendienst (m/w/d)
Core
Account management and active sales for commercial customers (associations, embassies, law firms) including order processing and revenue monitoring.
Role type
Customer Account Manager (Inbound Sales)
Builds
Sales-force team efficiency and customer satisfaction
Domain
Retail / Wholesale / Food & Non-Food
Required skills
Commercial training, sales experience, WMS proficiency, MS Office, German (fluent), English (basic), customer service, sales orientation, organization
Preferred skills
Experience in trade, empathy, solution-oriented approach
Technologies
WMS, MS Office, Sales-Force
Responsibilities
Manage relationships with commercial customers, monitor revenue development, perform active sales, handle administrative tasks (customer data, pricing, order lists), create offers, handle complaints, support market goals
Seniority
Mid-level, hands-on IC