Group and FIT Coordinator
Core
Safeguard contract integrity, manage group and FIT reservations, and ensure operational precision for guest experiences at a luxury hotel.
Role type
Group & FIT Coordinator
Builds
Reservation blocks, rooming lists, rate structures, and partner confirmations
Domain
Luxury Hospitality / Hotel Operations
Required skills
PMS proficiency, reservation management, rate loading, partner communication, billing reconciliation, data accuracy
Preferred skills
Group/wholesale/FIT partner experience, local travel pattern knowledge
Technologies
Opera Cloud, Microsoft Office, PMS, CRS
Responsibilities
Manage group and FIT reservations including rooming lists and VIP notes; Enter and audit reservation blocks in PMS and CRS; Process rate loading and billing instructions; Serve as primary contact for travel partners; Collaborate with Front Office, Housekeeping, and Finance teams; Reconcile daily rate or inventory discrepancies.
Seniority
Mid-level, operational IC