One Touch Service Officer - Arabic Speaker
Core
Handle guest requests and incoming calls for internal services including room service orders using telephone etiquette and hotel standards.
Role type
Front Office Service Officer
Builds
Guest service requests and internal hotel operations
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Telephone etiquette, Guest request handling, Cross-cultural communication, PMS systems (Opera), MS Office, Multitasking
Preferred skills
Previous guest services experience, Arabic language, English language
Technologies
Opera, Micros, HotSos, MS Office