Customer Service Rep(02814) - 200 East Norris
Core
Answer incoming customer calls, process orders, handle cash transactions, and resolve customer issues and complaints.
Role type
Customer Service Representative
Builds
Customer satisfaction and operational support
Domain
Retail / Customer Service
Deliverable
client delivery
Required skills
Active listening, conflict resolution, multitasking, time management, problem-solving, cash handling, order processing, attention to detail, basic computer literacy
Preferred skills
CRM system familiarity, emotional intelligence, physical capability to stand and lift up to 25 lbs
Responsibilities
Answer incoming customer calls, process customer orders, handle cash transactions, resolve customer issues and complaints, maintain a clean work environment, perform administrative tasks, multitask multiple customer requests
Seniority
Individual Contributor, entry to mid-level