Lead Name Change/Resale Processor
Core
Lead and supervise the Name Change team, managing high-volume owner requests for title transfers, name changes, resale documentation, and deceased owner title clearance.
Role type
Senior IC title services operations lead
Builds
Accurate title and ownership records for timeshare owners
Domain
Real estate / Timeshare / Title services
Required skills
Team leadership, high-volume phone handling, title documentation processing, public records research, correspondence management, workflow optimization
Preferred skills
Supervisory experience, knowledge of public records for title searches, experience in title services or mortgage servicing
Technologies
Microsoft Office
Responsibilities
Lead and supervise the Name Change team, manage high-volume inbound/outbound calls, process title transfers and name changes, research public records, draft professional correspondence, maintain accurate records, identify workflow gaps, assist team members with workload
Seniority
Senior, hands-on IC with team leadership