Senior Relationship Support Manager
Hybrid
Core
Lead a new Relationship Support Team delivering administrative support, portfolio monitoring, and financial data extraction for a portfolio of Social Housing customers.
Role type
Senior IC team lead (relationship support)
Builds
Administrative support services and portfolio controls for Social Housing Associations
Domain
Banking / Social Housing Lending
Required skills
team leadership, risk management, customer due diligence, AML onboarding, service improvement, process transformation, stakeholder management
Responsibilities
Set up and run a new Relationship Support Team; monitor customer performance; extract and review financial information; develop portfolio service standards and controls
Seniority
Senior, hands-on IC