Mitarbeiter Kundenservice (m/w/d)
On-site
Core
Customer service representative handling phone and written inquiries, managing order and shipping processes, and resolving complaints for customers and partners.
Role type
Customer Service Representative
Builds
Order fulfillment and shipping processes for an online pharmacy
Domain
Healthcare / E-commerce
Deliverable
client delivery
Required skills
Customer service experience, oral and written communication, MS Office proficiency, problem-solving, teamwork
Preferred skills
English language skills
Technologies
MS Office
Responsibilities
Answer customer inquiries via phone and email, manage order and shipping workflows, resolve complaints and issues, collaborate with internal teams to analyze errors and optimize service processes
Seniority
Entry-level to Junior