Field Collections Officer
Core
Visiting clients to collect overdue payments and negotiate payment plans.
Role type
Field Collections Officer
Builds
Outstanding payments
Domain
Financial services / Accounts Receivable
Deliverable
client delivery
Required skills
collections, accounts receivables, customer service, financial assessment, negotiation, compliance, reporting, dispute resolution
Responsibilities
Visit clients to collect overdue payments and negotiate payment plans, Maintain accurate records of all collection activities and client interactions, Assess clients' financial situations and provide appropriate solutions, Ensure compliance with all relevant laws and regulations during collection activities, Report regularly to the Collection Manager on progress and any issues encountered, Handle client inquiries and resolve disputes in a professional manner