GSA (Front office) @ ibis Navi Mumbai
Core
Front office associate providing guest services, handling reservations, check-ins, and coordinating with hotel departments.
Role type
Front office associate
Builds
Guest experiences and operational efficiency for ibis Mumbai Vikhroli
Domain
Hospitality
Deliverable
product features
Required skills
Guest relations, complaint resolution, inventory control, menu knowledge, sales promotion, luggage handling, room assignment
Preferred skills
None stated
Technologies
None stated
Responsibilities
Greet guests and respond to queries, resolve guest complaints, coordinate with hotel departments, manage room inventory and assignments, handle luggage, promote hotel facilities, ensure accurate guest accounts
Seniority
Entry-level