Assistant Night Manager
Core
Support overnight hotel operations, guest services, and safety to ensure seamless handovers to the morning team.
Role type
Assistant Night Manager
Builds
Overnight guest experiences and operational readiness
Domain
Hospitality / Hotel Management
Required skills
supervisory experience, decision-making, leadership, PMS systems, emergency response, communication
Preferred skills
First Aid certification, RSA certification, Chief Warden experience, driver's licence
Technologies
Opera Cloud
Responsibilities
Welcome guests and assist with overnight check-ins, check-outs, and requests; support resolution of guest concerns; coordinate overnight operations with Front Office, Housekeeping, and Engineering; conduct property walkthroughs for safety and standards; respond to overnight incidents and emergencies; assist with Night Audit duties; maintain logs and handover notes; support and guide overnight team members.
Seniority
Mid-level, supervisory IC