Front of House Associate
Core
Front of House Associate serving as the main point of contact for visitors and employees, managing guest journeys, meeting room logistics, and administrative support.
Role type
Front of House Associate (Concierge/Host)
Builds
Seamless guest experiences, meeting room setups, and event logistics for clients and employees.
Domain
Corporate Services / Hospitality
Deliverable
product features
Required skills
Guest services, verbal communication, written communication, time management, interpersonal skills, organization, detail orientation, phone handling, reservation management, vendor coordination, email management, multitasking, client relationship management.
Preferred skills
Experience in high-end hotel, country club, or commercial environments, ability to work under pressure, proactive problem solving, integrity.
Technologies
EMS, OfficeSpace, MS Outlook
Responsibilities
Welcome guests and escort them to meeting rooms, answer phones and manage calls/reservations, coordinate catering and transportation, manage visitor passes and meeting room bookings, respond to emails, support client functions and visiting attorney offices.
Seniority
Mid-level (5-7 years experience)
