Telephone Operator
Core
Handling incoming and outgoing calls, providing information, taking reservations, and assisting guests with inquiries and requests in a shared services hotel.
Role type
Customer service telephone operator
Builds
Guest communication and reservation support
Domain
Hospitality
Deliverable
client delivery
Required skills
Communication, multitasking, customer service, telephone systems proficiency, basic computer skills
Preferred skills
Previous experience in customer service or as a telephone operator