Manager, Product
Core
Senior individual contributor leading end-to-end delivery of Salesforce and CRM initiatives across multiple markets, acting as the connective tissue between business and technology.
Role type
Senior IC Salesforce/CRM Product Manager
Builds
Salesforce configurations, functional specifications, user stories, and acceptance criteria for CRM implementations
Domain
Food delivery / SaaS / CRM
Deliverable
product features
Required skills
Salesforce administration and configuration, requirements analysis, user story writing, stakeholder management, project delivery, gap analysis, backlog management, technical documentation
Preferred skills
JIRA, quick commerce, multi-market operations
Responsibilities
Partner with local markets to analyze processes and gather requirements; own project delivery from scoping to production deployment; conduct gap analyses and design Salesforce solutions; translate business requirements into functional specifications and user stories; represent the region in discussions with global counterparts; manage and prioritize an active backlog; act as an escalation point for system issues; conduct user training and maintain documentation
