Resort Concierge
Core
Deliver world-class concierge service by anticipating guest needs, offering expert local insights, and creating personalized recommendations to ensure an exceptional stay.
Role type
Resort Concierge
Builds
Personalized guest experiences including golf arrangements, dining reservations, and local activity bookings
Domain
Hospitality / Luxury Hotel
Deliverable
client delivery
Required skills
Guest service, local area knowledge, multi-tasking, computer skills, problem-solving, communication
Preferred skills
Microsoft Office, POS systems, hotel software (Opera Cloud)
Responsibilities
Book golf arrangements and dining reservations, assist guests with hotel facilities, perform administrative duties, adhere to safety and service policies
Seniority
Individual Contributor