Product Manager, Serviceability
Core
Product Manager for Design for Serviceability (DFS) strategy, defining service user requirements and prioritizing improvements for installing, configuring, diagnosing, and maintaining Intuitive's robotic surgery products.
Role type
Senior Product Manager (Serviceability)
Builds
Serviceability roadmaps, business cases, and user requirements for new and sustaining product development.
Domain
Medical devices / Robotic surgery
Deliverable
product features
Required skills
Product management, business case development, market research, voice of customer analysis, cross-functional leadership, strategic planning, data-driven decision making
Preferred skills
MBA, Lean/Six Sigma
Technologies
MS Office
Responsibilities
Develop DFS business cases demonstrating ROI; partner with engineering and services teams to inform upstream design decisions; manage formal service user requirements documentation; conduct field rides and job shadowing to maintain domain expertise.
Seniority
Senior, hands-on IC
