Internship - Front Office
Core
Welcome, greet, and check in guests at the hotel front desk while managing reservations, requests, and guest accounts.
Role type
Front Office Intern
Builds
Guest check-in/check-out processes and front desk operations
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, reservation management, cash handling, up-selling, inventory management
Preferred skills
Knowledge of local city and events
Responsibilities
Greet and check in guests, handle guest requests and inquiries, manage room changes and account adjustments, maintain reception handover book, ensure guest privacy and security, manage front desk supplies, process payments, encourage up-selling, maintain work area cleanliness