Réceptionniste (H/F/X)
Core
Front-of-house receptionist responsible for guest check-in, reservation management, billing, and client communication.
Role type
Receptionist
Builds
Guest check-in/check-out processes, reservation records, billing and payment transactions
Domain
Hospitality / Aparthotels
Deliverable
product features
Required skills
Reservation management, billing and cash handling, client communication (phone/email), upselling, relationship management
Preferred skills
A second language
Technologies
Reservation systems, billing software
Responsibilities
Greet clients, answer client requests by phone and email, register reservations, apply billing and collection procedures, promote loyalty programs and additional products
Seniority
Entry-level