IT Support Officer
Core
Provide IT operations support, maintain network and internet connectivity, troubleshoot hardware/software issues, and automate tasks.
Role type
IT Support Officer
Builds
Office network stability, user device functionality, and efficient IT workflows
Domain
IT Operations / Hardware & Network Support
Deliverable
infrastructure
Required skills
network troubleshooting, hardware troubleshooting, software troubleshooting, printer troubleshooting, PC setup, laptop setup, task automation, connectivity monitoring, resource monitoring
Preferred skills
light coding, technology initiatives, procedure improvement
Responsibilities
Support and maintain office network and internet connection, troubleshoot and resolve IT problems (software, printer, laptop, internet), create daily connectivity and resources monitoring reports, setup PCs and laptops, manage IT peripheral handover during onboarding and offboarding, perform light coding to automate tasks, provide technology and procedure initiatives for workflow improvement